To retain a customer and earning his good will is all the more important in running an industry in this competitve market. In this company the final finish and the quality at the time of delivery and the promptness in delivery is very important. There are various means by which we can attract the customer and retain them. They are as follows :

-Time of Delivery

- Quality of the product

- Minimizing the labor charge

- Minimizing the machining cost

- Minimizing the time required to manufacture the product

- By improving the design of the product at the same time retaining its quality
(All these can be improved by altering the manufacturing process)

- Advertising in the dailies

- By issuing the Material Test & Guarantee Certificate for the products sold out to the customer

- By delivery our services at the hour of need

- Free servicing during the guarantee period

FUTURE PLANS

The company is going hand - in - hand with the growing Information Technology It is now ready to launch it's own web site to attract customer's abroad and widening its scope of functioning It is modernizing its manufacturing processes Now it has a quicker reach to the customers and more personal contact can be improved through the e-mail